Louvretourguide

Boundaries of Our Privacy Policy

This privacy policy applies only to the actions of Company and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. For purposes of the applicable Data Protection Laws, Company is the “data controller”. This means that Company determines the purposes for which, and the manner in which, your Data is processed.

Collection of Personal Information

We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
  • The use of inquiry and registration forms.
  • The purchase process when you buy any of our products or services.
  • The provision of your details to us either online or offline.
  • The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
  • Name
  • Job title
  • Company/Organization name
  • Home, shipping and billing addresses, phone and fax number
  • Mobile telephone number
  • Email address
  • IP address and browser information
  • Payment details such as credit card information
  • Customer usage data for reporting purposes
  • Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.

Managing Personal Information: Our Approach

We will only use your personal information in the following ways:
  • when it is necessary for our legitimate interests:
    • to enable us to supply you with the products and services and information that you have requested
    • to help us in the development of, and to improve our products and services
    • to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
    • to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
    • to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
    • to ensure that content from our website is presented in the most effective manner for you and your computer
    • to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
    • to maintain our website and ensure network and information security
    • to prevent and detect fraud and other criminal offences
  • as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
  • where you have agreed to this for specified, explicit and legitimate purposes; or
  • where this is necessary for legal obligations which apply to us.
Marketing We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected. Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us. Market research If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).

External Links and Data Collection

Users may submit feedback, queries, creative ideas, or other types of comments about the website and our organization. It should be noted that any such submissions are subject to moderation. We retain the right to not publish, edit, or delete any content that does not adhere to our standards, which include prohibitions against unlawful, obscene, defamatory content or content that violates privacy or intellectual property laws.

Privacy & Security Policy

We will use technical and organisational measures to safeguard your Data, for example:
  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.
  • payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via e-mail

Links to Affiliate Websites

Our website and its associated platforms, such as newsletters and blogs, often provide links to external sites that are not under our direct control. We include these links as a convenience to you and strive to select sites that uphold similar standards for data privacy and content integrity. However, we do not oversee their privacy practices or content management. Additionally, our website uses third-party analytics cookies to gather demographic information about our visitors, such as age, gender, and interests, which helps us improve user experience and tailor our marketing efforts. Importantly, these cookies do not track personally identifiable information.

This Privacy Notice's Modifications

We may modify this Privacy Policy from time to time. Any changes will be effective immediately upon the posting of the revised Privacy Policy. Should there be any material changes to the way we treat your personal information, we will provide notice through our website or other means. Check back frequently to see the latest updates and changes.

Inquire with Us

If you have any questions about the way we handle your personal information, or about this Privacy Policy, please contact us.

Additional Elements

Your Profile information, excluding sensitive details like your email address and password, is displayed to enhance social connectivity and site functionality. We do not rent, sell, or share your personal information with third parties, except to deliver services you have requested or when we have your permission. Additionally, we may share your information in response to legal requests, to protect against fraud, ensure safety, or as needed during corporate restructuring, such as mergers or acquisitions.

Your Rights to Privacy and Control of Personal Data

If you possess an account with us or have left comments, you may request a file with the personal data we have about you, which includes data you've provided. You can also ask for the deletion of your personal data, except for data required by us for administrative, legal, or security needs.